Privacy Policy

1. Introduction

Welcome to the Mero Project website (the "Site") operated by Mero Project. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our Site. By accessing or using our Site, you agree to the practices described in this Privacy Policy.

2. Data Protection and Privacy

Your privacy is of utmost importance to us. We are committed to handling your personal information responsibly and in compliance with applicable data protection laws. We collect, use, and disclose your personal information only as described in this Privacy Policy.

3. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment details when you register on our Site, place an order, or communicate with us.
• Technical Information: We collect technical information such as your IP address, browser type, operating system, device information, and browsing behavior on our Site.
• Usage Data: We may collect information about how you use our Site, including pages viewed, time spent on the Site, and interactions with content.

4. Use of Information

• Order Processing: To process and fulfill your orders, including delivering products and providing customer support.
• Site Functionality: To improve and personalize your experience on our Site, including customizing content and providing relevant recommendations.
• Marketing and Communication: To send you marketing communications, promotional offers, and updates, provided you have opted to receive such communications.
• Analytics and Research: To analyze usage patterns, improve our services, and conduct research to enhance our offerings.

5. Disclosure of Information

• Service Providers: We may share your information with service providers who assist us in operating our Site, processing payments, delivering products, and providing customer support.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also have the right to object to or restrict certain processing activities or request the transfer of your information to another party. To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site and indicating the date of the last update.

12. Minors

• Parental Consent: If we become aware that a minor has provided us with personal information without parental consent, we will take steps to delete such information from our records as soon as possible.
• Use by Minors: If a minor uses our Site with parental consent or supervision, we may process their personal information as permitted by law and in accordance with this Privacy Policy. Parents or guardians can request access to, correct, or delete their minor child's personal information by contacting us using the information provided in the "Contact Us" section.
• Responsibility: Parents and guardians are responsible for monitoring their minor children's use of the Site and ensuring that they comply with this Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]
Phone: +977-9868474641
Address: Butwal-Rupandehi, Nepal